FAQ
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Crystals
1. How do I choose the right crystal for myself ?
After your purchase, we will use a pendulum to help select the crystal that best aligns with your energy and intentions, ensuring it’s the perfect match for you.
2. How should I cleanse and charge my crystals?
Each crystal has its own unique way of being cleansed and charged. After your order, we will send you an email with specific guidance on how to properly cleanse and charge your crystal to ensure it works at its full potential.
Tarot Readings
1. How does the online tarot reading session work?
After booking, you'll receive a confirmation email with your session details. We’ll then discuss and finalize the platform for your reading (WhatsApp, Google Chat, or Gmail). During the session, you’ll receive personalized and detailed guidance to help illuminate your path and provide clarity on your questions.
2. Can I ask follow-up questions after the session?
Absolutely! We are always here to support you. Our goal is for you to leave the session feeling clear and empowered, with all your struggles addressed. If you have follow-up questions, feel free to reach out—we’re happy to assist you further.
3. Do you offer readings in languages other than English?
Yes, we do offer readings in languages other than English. If needed, we can also translate the answers using a translation app to ensure you fully understand the guidance provided.
Delivery
1. Shipment Processing & Delivery
Orders are processed within 3-5 business days and delivered in 10-14 business days. Expedited shipping does not include processing time. For specific delivery dates, email aetheriaclub@gmail.com
2. Shipping Rates
Shipping rates vary depending on the district. You will be able to see the delivery fee during checkout.